Order Processing Upgrades

Do you want to get your item by a specific date? Moving soon? Buying as a last-minute gift? I can understand 2 weeks can be just too long to potentially wait for your exciting new purchase...


I have items most items on this site set to 1-2 weeks processing time, with a maximum shipping time of 14 days. It is rare that it actually would take that long for a purchase to ship out, I typically ship 3-4 times a week, and ship around 20 packages at a time. Most items are actually shipped in 5-7 business days- with about 1 in 30 going out in 2-3 days. 


That being said, there are reasons an item could take the full 14 days to ship. Mainly:


-Though I buy the majority of my supplies in bulk, I occasionally run out, and there are times the glass supply store is waiting on a delivery of the supply I need. I might have to wait up to a week to acquire the correct materials for the item, especially if the material is of a specialty item (glitter color, dichroic, specialty colors- specifically peach color and banana color can go through phases of unavailability).


- I make every item to order because I like to give my buyers the opportunity to request variations for personal preference. 


- During certain times of the year I have a larger number of orders, from direct buyers, retailers and custom orders, where I have to balance my time; which, like most people is confined to a 24 hour time frame.


I prioritize direct web orders above all other orders, for the most part, but there are times when I have multiple orders to fill, but realize that some purchases may have more urgency to them, than others, and believe this is the most fair way to handle rush requests- for myself and other buyers. 


With each item added to your cart, you will be asked to confirm that you understand and accept the processing time, or may choose to Upgrade your processing to 24-hour or 3-5 day guaranteed Timeframes. Adding this upgrade to any item in the cart covers orders of up to 4 items. Additional items added to the cart after one adding the upgrade can choose "Upgrade already added"


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3-5 DAY PRIORITY PROCESSING UPGRADE:

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For $3 added to an order of up to 4 items, YOU GET PRIORITIZATION with GUARANTEED 3-5 Days* to ship. I will make extra trips to the supply store, shipping store, I will work later, and make sure your item gets out even more ASAP.


*3 business Days, 5 including weekends


IF FOR SOME REASON

I can not possibly make this time frame (unsolvable supply unavailability , injury, unforeseen cosmic delay beyond my control, my daughters graduation, etc.)

I WILL:

-Contact you explaining why I cannot meet this time frame

-refund this upgrade ($3)

-refund your item purchased at 10%



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24-HOUR EXPRESS PROCESSING UPGRADE:

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For $10 added to an order of up to 4 items YOU GET PRIORITIZATION with GUARANTEED 24-hours* (business days) to ship, I will make extra trips to the supply store, shipping store, I will work later, I will call my friends or drive to another town to get glass supply to make sure your item gets out even more ASAP.


*Within 24 hours of a business day (example: purchase Friday after 5pm PST ships Tuesday morning by 10am, purchase by 5pm Monday ships Tuesday by 5pm, etc.)


IF FOR SOME REASON

I can not possibly make this time frame (unsolvable supply unavailability , injury, unforeseen cosmic delay beyond my control, my daughters graduation/wedding, etc.)

I WILL:

-Contact you explaining why I cannot meet this time frame

-refund this upgrade ($10)

-discount your item purchased at 15%

-unless impossible, I will have it shipped in 3-5 business days.

-IF it's not possible for me to ship in 3-5 business days, I will discount your purchase an additional 10%